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 Our
Return Policy
We
gladly accept returns all items as
long as the criteria in our return
policy are met. Returned
packages will be thoroughly
inspected in accordance with our
published INSPECTION CRITERIA, and
determination will be made if
eligibility requirements are met
for credit, replacement, exchange
or repair. Please be sure to
follow these guidelines to avoid
any delay or denial of processing
your return.
Returning
a DEFECTIVE ITEM Unless otherwise
specified, we gladly accept
DEFECTIVE EXCHANGES on products
within 14 days of original invoice
date. Provided you have contacted
the product manufacturer and been
issued a defective confirmation
code. We shall have sole
discretion as to the credit
method. We may issue a credit,
ship a replacement product,
or
exchange.
Some
manufacturers have implemented
returns restrictions that prevent Digital
Electronics 4 Less
from being able to accept returns
or offer exchanges, replacements
or credits on their products.
Products from manufacturers such
as Compaq, IBM, Hewlett Packard,
Toshiba, Epson and others are not
returnable to us FOR ANY REASON.
All support as well as exchanges
or replacements for DEFECTIVE
merchandise, including within the
first 30 days of ownership, must
be handled directly with the
product manufacturer.
ALL
products being returned must be
100% complete and must be packaged
in ORIGINAL PACKAGING. All packing
materials, manuals, diskettes,
CDs, digital media, blank warranty
cards and other accessories and
documentation must be included in
the original packag-ing, as
provided by the manufacturer. A
return will not be processed, or a
restocking fee may be charged in
the event ANY item(s) included in
the original shipment to you is
not present in the returned
package. Items sent for return
consideration will be immediately
denied and Digital
Electronics 4 Less
return policy will NOT BE HONORED
in the event that a return
shipment is received by us
improperly packaged, altered or
physically damaged. ALL ITEMS WILL
BE INSPECTED AND TESTED UPON
RECEIPT. Any discrepancies
including, but not limited to, the
following list will result in the
package being returned to the
cus-tomer and credit or
replacement will NOT be issued.
•
The following criteria will be
followed in rejecting returns and
refusing credit:
• Products which are improperly
packaged
• Products returned to Digital
Electronics 4 Less
in non-qualified shipping
container
• Packages affixed with
counterfeit label(s) or affixed
with labels exhibiting tampering
• Products with any standard
certification labels removed (UL
listing, capacity, brand name)
• Products or packages with
barcode label removed
• Products with SERIAL NUMBER
which does not match SERIAL NUMBER
on package or invoice
Returns will not be accepted at
our warehouse without a valid
Return Authorization (RA) number.
RA numbers will expire after 14
days. Any return we receive
without an RA number will be
documented and returned to you.
To obtain a return authorization
number contact us via email at support@digitalelectronics4less.com
.
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How
to contact us
Product
Questions or Questions About An
Order?
Email
Us At: support@digitalelectronics4less.com
We
normally respond within 1 hour
during our normal business hours
of 9 am to 7 pm, Monday thru
Saturday
Mailing
Address: 910
W Van
Buren,
Suite
502,
Chicago,
IL 60607
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Privacy
Policy
Digital
Electronics 4
Less respects
each and every
one of our
customers' right
to privacy.
At no time will
any personal
information
given to Digital
Electronics 4
Less (i.e. name,
address, phone,
email, purchase
history, etc.)
be sold or
transferred to
any other party.
We have built
our reputation
on service and
taking care of
our customers
beyond their
expectations,
and we will
continue to
provide these
levels of
service for many
years to come.
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| Online
Orders |
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If
you place an
online order,
our secure order
form requests
contact,
billing, and
financial
information
(such as your
credit card
numbers for
purchases).
Contact
information from
the order form
is used to send
orders and
information
about our
company to you.
Your contact
information is
also used to get
in touch with
you should we
have questions
regarding your
order or should
we need to
notify you of
the status of
your order. The
financial
information we
collect is used
only to bill you
for products you
purchase.
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Customer
Care
